Returns & Exchanges
At Snowverb, we want you to be fully prepared for your next adventure; if your gear isn't the perfect fit, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unworn condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning and tracking purposes.
- 4.Receive Your Refund
After our warehouse inspects the returned gear, we will process your refund or ship your exchange within 5-7 business days.